With more tools adopting AI — generative text, code assistants, smart search, content creation — there’s a rush to “add AI” to every product. Without good UI/UX, many of these additions end up confusing or frustrating users. The patterns from this talk offer a more sustainable, user-centric approach to AI integration. As a UI UX designer working with a product team trying to explore AI features, these insights help avoid common pitfalls during research and practice.
The traditional chatbot (a blank text box, open prompt) is often insufficient; it places too much burden on the user to guess what to ask for, how to phrase it, what input format works. Instead, AI UIs should provide structure — templates, guided inputs, preset actions — that shape user intent and make the AI’s capabilities and limitations clear.
Structured Input & Output UX
- Input UX: Rather than free-form prompts, designers can use structured templates, presets, or guided flows so users don’t need to “guess” how to phrase their request. This improves usability and broadens the accessibility of AI tools to non-expert users.
- Output UX: AI responses — often long, verbose, or ambiguous — should be presented in a digestible way. Use of rich formatting (e.g. collapsible reasoning traces, style lenses, ranking, color-coding) helps users find value quickly.
Why These Patterns Matter and What They Solve
Lowering friction and cognitive load: Many people don’t know how to “talk to AI.” Structured inputs/templates reduce the intimidation and guesswork.
Making AI more reliable and trustworthy: By clarifying what AI can (and can’t) do, and giving users control (via refinements, options, transparency), designers can avoid “hallucinations,” miscommunication, and user frustration.
Delivering value quickly and predictably: Well-designed AI interfaces help users get useful results with minimal effort — increasing adoption and satisfaction.
Supporting diverse user types: Not everyone is a “power user.” Good patterns make AI accessible to novices while still serving experienced users.
First results from AI often need tuning. Good AI interfaces let users refine — through follow-up prompts, filter buttons, adjustment sliders (e.g. “temperature” or style), or iterative flows — to get closer to what they need. This is more powerful than expecting a single perfect answer.
Rather than isolating AI in a separate “assistant” screen, embed AI features where they feel natural: side-panels, overlays, inline suggestions, context-aware widgets — wherever they support the user’s task flow. This makes AI feel like a seamless extension, not a tacked-on add-on.








