IMPULSE #4: Lunch with Prof. Baumann (with some good Kebap!)

This impulse is a bit different from the others because it is not a book or a talk, but a lunch meeting with Prof. Konrad Baumann that helped me put much sharper edges around my thesis idea. The conversation was essentially my first “real” check-in with someone I would like to supervise my thesis, and it forced me to articulate my motivations and what I actually want to achieve with “effective ethical design” and digital footprints. Instead of staying in my own head, I had to explain why this topic matters to me and where I see it sitting inside UX practice and the wider industry. That alone made this meeting feel like an important impulse.

We started by reconnecting threads from a previous class discussion, where we had talked about our interests in the UX field and the kinds of industry problems we care about. For me, those questions brought back the same themes: ethical design, dark patterns, privacy, and how users are often left in the dark about their data trails. This lunch was like a continuation of that exercise, but one-on-one and more honest. Saying my thesis topic out loud and contextualising it in front of someone with experience in this area made my intentions feel more “real”, and it also exposed where my thinking was still a bit vague or too broad.

I really liked how he brought up concrete cases and pointed me toward resources, including earlier advice I had heard about noyb (Neuerungen bei Datenschutzfällen), a privacy organisation that regularly takes companies to court over data protection violations. These cases are basically “real-life stories” of where digital products and services crossed lines in how they handled user data. That was a helpful reminder that my thesis is not just theoretical; it sits in a landscape where regulators, NGOs, and companies are already fighting over what is acceptable, from tracking to dark patterns to consent models.

Afterwards, Prof. Baumann shared an interesting ORF article that discusses current tensions and developments around privacy and digital rights in Austria and Europe. Even without quoting it directly, the article makes it clear how much is at stake: from weak enforcement to high-profile cases against platforms and tech companies, it shows that “privacy by design” is not just a slogan but something that either happens in concrete interfaces or does not. For my thesis, this is a useful anchor, because it links my academic work to a living context of laws being tested, companies being challenged, and users being affected.

What I take from this impulse is both emotional and structural. Emotionally, it reassures me that I am not chasing a “nice sounding topic” but something that sits at the intersection of UX, law, and real harms users are experiencing. Structurally, it pushes me to frame my thesis more clearly around a few core questions: How can interaction design make digital footprints visible and manageable in everyday interfaces? How can ethical constraints and legal requirements be translated into practical patterns instead of abstract guidelines? And how can designers avoid repeating the kinds of behaviours that end up in complaints, lawsuits, or investigative articles about privacy abuses?

For my next steps, this meeting gives me three concrete moves. First, to keep mapping real cases (like those collected by noyb and highlighted in media coverage) as examples of what “unethical design” looks like in practice, and why better interaction patterns are needed. Second, to use those cases as boundary markers when I prototype: if a pattern smells like something that has already led to a complaint or enforcement, it is a red flag. Third, to stay in close conversation with Prof. Baumann as a supervisor, so that my thesis stays grounded in both design practice and the evolving legal and ethical landscape.

Link to the ORF article Prof. Baumann shared (in German), which anchors this impulse in current debates about privacy and data protection:
https://orf.at/stories/3410746/

For broader context on enforcement and complaints concerning privacy violations in Europe, especially involving companies like Clearview AI, this overview from Reuters and noyb helps show how data misuse is being challenged at a legal level:
https://www.reuters.com/sustainability/society-equity/clearview-ai-faces-criminal-complaint-austria-suspected-privacy-violations
https://noyb.eu/en/criminal-complaint-against-facial-recognition-company-clearview-ai

Finally, this Austrian consumer-focused article on dark patterns and manipulative web design provides a very concrete list of deceptive practices and explains how new regulations like the Digital Services Act aim to limit them, which connects directly back to my thesis interest in ethical interfaces and user autonomy:
https://www.konsumentenfragen.at/konsumentenfragen/Kommunikation_und_Medien/Kommunikation_und_Medien_1/Vorsicht-vor-Dark-Patterns-im-Internet.html

Disclaimer: This blog post was developed with AI assistance (Perplexity) to help with structuring and phrasing my reflections.

IMPULSE #3: Interesting read from the chapter “The Need for Ethics in Design” from The Ethical Design Handbook and how we can effectively implement ethics in our work

I started reading “The Ethical Design Handbook” by Trine Falbe, Martin Michael Frederiksen, and Kim Andersen (it was one of the very first resources I discovered and noted down in the initial gathering process that led to the choice of my thesis topic) and now, I treat it as an ongoing, dip-in resource rather than a straight-through textbook. It is framed as a practical guide for leaving dark patterns behind and making ethical design part of everyday digital product work, not just a side note. For my thesis on helping people manage their digital footprints, this book feels like a toolkit I can slowly mine: I can pick the chapters that match my current questions, use them, and then come back later when a new angle opens up.

Right now, I’m really chewing alot on the second chapter “The Need for Ethics in Design”, because it sets up why ethical design has to be more than simple legal compliance. The authors walk through consequences of unethical design and show how dark patterns, aggressive tracking, and manipulative interfaces damage trust and harm users. They also introduce ethical principles like non-instrumentalism, self-determination, responsibility, and fairness, and connect them to familiar frameworks such as Privacy by Design. Reading this as a preparatory part of my future thesis work, is really helping me sharpen the language to better describe what bothers me about many current products and services: which currently treat people purely as data sources or conversion targets, this very action breaks those core principles and undermines users’ ability to effectively understand and shape their digital footprints.

What feels especially useful is how concrete the book tries to be. It is not just “be nice to users” as an abstract value statement; it tries to build an actual working framework, including tools like the Ethical Design Scorecard and “ethical blueprints” for real design processes. The scorecard is meant to assess how a product performs on different ethical dimensions, with weighted criteria. For my thesis, this sparks a very practical idea: I could adapt or extend such a scorecard specifically around footprint-related questions like what data is collected, how transparent the flows are, how easy it is to revoke or change consent, and whether users can see or manage their historical data in meaningful ways.

This chapter also acknowledges that change has to happen inside teams and businesses, not just in individual designers’ heads. Later parts of the book (which I plan to read next) focus on “creating positive change” and “the business of ethical design”, arguing that ethical practices can be aligned with sustainable business models instead of being framed as a cost. That connects well with my thesis constraint of balancing business needs with user autonomy: if I can borrow some of the arguments and models from these chapters, I can show how ethical digital footprint management is not just “good for users” but also part of a long-term, trust-based product strategy.

As an ongoing read, I see myself using this book in two ways. First, as a language and framework source: the principles and scorecard approach help me structure the “ethical requirements” part of my thesis more clearly. Second, as a bridge to practice: the blueprints and case-studies can inform how I generally approach projects/work in my career to more genuinely support user agency instead of nudging people into over-sharing and not giving them effective ways to manage what has been overshared. ​

Here is the official site for The Ethical Design Handbook, which includes the table of contents, the ethical design scorecard, and downloadable blueprints that expand on the tools discussed in the book:
https://ethicaldesignhandbook.com

Smashing Magazine’s book page gives a good high-level overview of the book’s goals, including how it aims to help teams replace dark patterns with honest patterns while still supporting business KPIs:
https://www.smashingmagazine.com/printed-books/ethical-design-handbook/

Finally, this Smashing Magazine article announcing the handbook’s release explains why the book was written and emphasizes the need for practical, long-lasting solutions to move companies away from manipulative design and towards sustainable, ethical digital footprints:
https://www.smashingmagazine.com/2020/03/ethical-design-handbook-release/

Disclaimer: This blog post was developed with AI assistance (Perplexity) to help with structuring and phrasing my reflections.

IMPULSE #1: Reflecting on the book “Designing Interactions” – What responsibility really hides behind an interface?

I got a week with Bill Moggridge’s “Designing Interactions”(huge thanks to Prof. Baumann) and it felt like sitting in a long, honest conversation with the people who built the interfaces we now use everyday. The interviews and case stories walk through the shift from early graphical interfaces and the mouse, all the way to mobile devices, games, and speculative futures, and you start to see how every design decision quietly teaches users how to think about technology. For my thesis on ethical design and digital footprints, this book is a reminder that interaction design is never neutral; it always shapes what users notice, what they ignore, and how aware they are of the traces they leave behind. Some chapters really highlight the ​importance of how design shapes how humans leave digital footprints and it really opened further curiosities.

The early GUI stories around the mouse and the desktop metaphor are a good reminder of how much power metaphors have. Designers were not only drawing icons; they were defining how people imagine “working” inside a computer, using windows, folders, and simple interactions. Translating this to my thesis, I realize current privacy banners, “activity” views, and history logs are also metaphors that teach people what a digital footprint is. If the interface hides most of the trail or wraps it in vague language, users will assume there is not much going on. That is already a design decision, not an accident.

The chapter “From the Desk to the Palm” is where the digital footprint issue becomes impossible to ignore. These chapters walk through how interactions left the desk and moved into pockets, hands, and everyday routines. Once devices became mobile and always connected, data stopped being something people “entered” and became something that is constantly generated in the background. For my work, this underlines a key ethical challenge: people are not always consciously “using” a product when their data is being collected. Ethical interaction design must therefore find ways to surface what is happening in the background without overwhelming people.

Then “Adopting Technology” stories highlight the negotiation between what is technically possible and what is acceptable or understandable for users. Designers keep running into constraints and tradeoffs, and those constraints end up shaping the final product. I see a clear parallel here with privacy-by-design: if ethical constraints and data-minimization rules are built into the process early, they can shape the interaction in the same way as technical limits. This helps me think of ethics not as an add-on checklist, but as part of the design brief.

Also, the “People and Prototypes” chapter gives me a practical hook. He describes a process grounded in talking to people, building quick prototypes, and iterating under constraints. For my thesis, I can borrow this structure and explicitly define “ethical constraints” around data collection, consent, and transparency, then test them through prototypes. Instead of just saying “this design is ethical,” I can show how those constraints influenced specific interaction choices.

There is also value in the more future-focused material. The speculative and “alternative nows” work shows designers imagining other ways technology could fit into society, not all of them comfortable. This inspires me to think about what a future interface would look like if it treated digital footprints as something to be clearly seen and managed, rather than hidden. For example, could a product visualize data trails in real time, or let users rehearse different “data futures” depending on the choices they make?

For my thesis, this impulse leads to three concrete moves: first, to treat metaphors and mental models as central when designing how people understand their digital traces. Second, to adopt a “people, prototypes, constraints” process that includes ethical and privacy constraints from the start. Third, to use speculative scenarios to question today’s defaults and imagine interfaces that actively help people manage their footprints instead of quietly expanding them.


Some relevant accompanying links:

Here is a link to the publisher’s page for “Designing Interactions”, which gives a clear overview of the structure, chapters, and focus of the book:
https://www.penguinrandomhouse.com/books/655668/designing-interactions-by-bill-moggridge/9780262134743

For another perspective, this review summarises the key themes and interviews in the book and helps me cross-check which parts are most relevant to interaction design practice and my thesis:
https://www.pdma.org/page/review_designing_int

Lastly, this introduction to interaction design offers a concise explanation of how interaction design shapes user behavior and expectations, which supports my argument that design decisions influence how people understand their digital footprints:
https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/interaction-design-brief-intro


Disclaimer: This blog post was developed with AI assistance (Perplexity) to help structuring and phrasing my reflections.

A Review of the Thesis: Influence and Ethical Impact of Design of Technology on User Behavior

Author: Veronika Langner
Title: Influence and ethical impact of design of technology on user behavior
Year: 2023
University: Technische Hochschule Ingolstadt
Course of Study: User Experience Design
Link to Thesis: https://opus4.kobv.de/opus4-haw/frontdoor/deliver/index/docId/4046/file/I001659320Thesis.pdf

This thesis digs into how things like button color, shape, or placement in apps actually push people’s decisions, often without us even realizing it. Veronika covers nudging, persuasive tech, and all those design tricks, but she’s always asking, “Is this ethical?” She doesn’t just talk about theory. She runs a pretty solid user study with over 100 people to see which designs actually change user choices. That mix of research and practice made this stand out for me.

Presentation quality
Everything is laid out clearly. The graphics actually help explain things, and there is no clutter. The flow is sensible and it never feels lost or repetitive. You can tell care went into making sure it is easy to navigate.

Degree of innovation & independence
What I really like is her focus on the subtle stuff, how tiny UI tweaks can majorly affect behavior. She did not lean on old templates but set up her own experiments and followed them through confidently. Most studies ignore how much control users actually have over what they share or do, but she doesn’t. I do wish there was more about people outside “typical users,” especially those who might care more about tracking or privacy.

Organization and structure
No surprises here. It is logical and clear, each section building on the last. It goes from theory and research straight into the actual user study and then loops back to why these findings matter for designers.

Communication
The writing is straightforward, not clogged up with jargon. She makes complex ideas easy to get, like she is talking with you and not just writing for academics.

Scope
She goes deep enough on every topic layer without straying too far. There could be more about how these ideas play out with stricter privacy laws or in different countries, but for what she sets out to do, she delivers.

Accuracy and attention to detail
Her charts, stats, and references are solid. There is a careful approach to both the experiment and the write-up. You can trust what is there.

Literature
She brings in the big names in design and behavioral science alongside new studies. It is not just a list. The sources work with her points instead of standing alone.

Personal reflection
What really pulled me in was how this connects to my own thesis, which is about how we help users actually manage their digital footprints better. It is so easy to forget the power design has in quietly guiding what data people share and whether they feel in control or not. Reading this reminded me of the importance of designing for agency, showing people where their data goes, making privacy choices obvious and accessible, and resisting those sneaky nudges that favor the company over the user. For my own research, this thesis is a reminder to keep checking every screen and every pathway I design and keep asking, “Does this help people actually manage and understand their digital trail, or am I adding to the confusion?”

Disclaimer:
This review was shaped with AI (Perplexity) to help me capture my thoughts and structure them clearly.

01 – Understanding Data Collection: What’s Tracked and Why It Matters

Introduction: The Hidden World of Data Collection

Every time you shop online, scroll social media, or use apps, you leave behind a trail of data. But what’s being collected, and why does it matter? In this post, we’ll break down the basics of data collection, why companies track you, and how ethical design can help make these processes more transparent.

What Data Is Being Collected?

The types of information collected about you often fall into two main categories:

  1. Personal Information:
    • Data you actively provide, like your name, email, or payment details.
    • Example: Signing up for a streaming service.
  2. Behavioral Data:
    • Your browsing habits, app usage, and even geolocation.
    • Example: An online store tracking your clicks to recommend products.

How Is Your Data Collected?

Cookies:

  • First-party cookies personalize experiences (e.g., saving your cart).
  • Third-party cookies track you across sites for advertising.

Device Fingerprinting:

  • Websites identify your device through unique configurations like screen resolution or browser settings.

Social Media Plugins:

  • Share buttons on websites let platforms like Facebook track your activity.

Why Do Companies Collect This Data?

While companies use data for personalization, advertising, and product development, this raises ethical concerns:

  • Lack of Transparency: Most users don’t understand what’s collected or how.
  • Security Risks: Data breaches can expose sensitive information.
  • Informed Consent: Legal jargon in terms of service often obscures what users are agreeing to.

How can ethical design make data collection more transparent and user-friendly?

For designers, creating transparent and user-friendly interfaces is critical to addressing privacy concerns. Ethical design not only builds trust but also aligns with global privacy laws like GDPR and CCPA.

Challenges and Motivation

Challenges:

  • Understanding complex data flows between companies.
  • Educating users who lack technical knowledge.
  • Encouraging companies to adopt ethical practices.

Motivation: My frustrations with unclear privacy settings inspire me to design solutions that prioritize user control and clarity.

Next steps could include:

  • Prototyping solutions for clearer data collection practices.
  • Analyzing current privacy tools and consent mechanisms.
  • Conducting user interviews to understand behaviors and perceptions.

In the next post, I will dive deeper into what a Digital Footprint is.

Cheers!